User Guides
Top up a Personal Lab
If your lab hours are running low, you can easily top up by purchase an additional copy of the Lab. The new hours will be added directly to your existing lab, and your access period will be extended accordingly.
There are 3 ways to top up a personal lab:
Method 1: Top up at the Lab Starting Page
Before you top up, make sure the lab status is “Stopped”. Click the Top-up button located near “Lab hours remaining”.


Click Proceed and the additional hours will be added to your Shopping cart. As shown, the Access Tier is greyed out because it is locked to your initial Coursepack lab tier selection.

After your payment is completed, your lab hours are added automatically. To see the update, go back to the lab start page and re-open it.
You can go to My Library > Subscribed Labs and click Go to Lab.

Or you can go to the Coursepack page and click Run Lab.

Method 2: Top up at the My Library page (admin account type)
For teaching assistants who are administrator account type, switch back to your own profile view, and go to My Library > Subscribed Labs.

Next to each lab, click Purchase additional lab hours. The additional lab hours will be added to your Shopping Cart.

Click Proceed to checkout to complete the purchase.

Method 3: Top up at the Coursepack Details page
If you are using the lab in an institution-pay coursepack, you can also top up the lab by adding an additional lab copy. The operation is similar as ordering a personal lab. Please refer to Purchasing Your Personal Lab in a Coursepack. (Note: Teaching assistants with a student‑type account can only top up lab hours using this method.)