Troubleshoot: Warning Messages when Enrolling in Coursepacks
If you are experiencing issues enrolling in a Coursepack, please check the following:
Error Message: You may not enrol in the Coursepack as you are not registered as a student of XXX University.
Why you are seeing this:
This message appears when the university listed on your ACRC account profile doesn't match the university of the Coursepack instructor. To enrol, your account must be linked to the exact same institution as your course.
How to fix this:
Go to your profile, update your institution information to match your instructor's university, save your changes and try enrolling again.
Error Message: The Coursepack is not accepting enrolment.
Why you are seeing this:
Your instructor has not yet opened the Coursepack for students to join.
How to fix this:
Contact your instructor.
Error Message: The Coursepack has expired already and is no longer accepting enrolment.
Why you are seeing this:
This message appears when a Coursepack has passed its designated end date. Once a Coursepack expires, it cannot accept new enrolments.
How to fix this:
Check with your instructor to confirm whether the Coursepack is still active or if the enrolment link is correct.
We use cookies to understand how you use our site and to improve your experience, including personalizing content.
By continuing to use our site, you accept our use of cookies and
our Privacy Policy
.
