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Cainiao's Sustainable Packaging Challenges

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The fast development of e-commerce has changed the traditional supply chain and the packaging needs of stakeholders. As individuals, companies, governments and communities become more environmentally aware, logistics companies are under pressure to achieve sustainable packaging.

This case is based on Cainiao, the logistics arm of e-commerce giant Alibaba. The company wants to promote sustainable packaging, but still faces many challenges. This case addresses the importance and challenges of sustainable packaging and calls on all stakeholders in the supply chain to work together. Using Cainiao and, this case also highlights that different business models may determine different ways of managing sustainable packaging.

Learning Objective:

1.To familiarize students with the concept of sustainable packaging and raise their awareness of the importance of sustainable packaging in the express delivery industry.

2.To provide an opportunity for students to step into the shoes of different stakeholders in the supply chain, understand the challenges of accommodating different interests, and realise the need to adopt a systematic approach to formulate sustainable packaging strategies.

3.To enhance students’ understanding that there is no unified sustainable development strategy suitable for all companies.  

Year of Publication: 2021
Ref. No.: 20/664C
Discipline: Social Enterprises & Ethics
Industry: Transportation
Country: China (People's Rep. of)
Company: Cainiao, Alibaba Group
Languages: English
Pages of Text: 18