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6 cases found
 
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01/102C

Capitalising on a World-Class Securities Trading System: HKEx's AMS/3

Product Type: Case

Functional Area: Management of Information Systems, Strategy & General Management
Pub. Year: 2002

It was June 2001, seven months after the launch of AMS/3 by Hong Kong Exchanges and Clearing (HKEx). The development of AMS/3, the third generation of HKEx's electronic trading system, was the biggest...

Ali Farhoomand
Eva Kwan
Pauline Ng
99/55C Torrington Wuxi Bearings -From a State-owned Entreprise to a Sino-American Joint Venture

Product Type: Case

Functional Area: Human Resource Management, Strategy & General Management
Pub. Year: 2000

Torrington Wuxi Bearings (TWB) was a Sino-American joint venture that manufactured ball and roller bearings in China. When Jesse Chen, the new General Manager, arrived, the company had recorded three ...

Gilbert Wong
Simon So
Eva Kwan
99/51C SCMP.COM: Strategic Repositioning of a Newspaper

Product Type: Case

Functional Area: Human Resource Management, Management of Information Systems, Strategy & General Management
Pub. Year: 2000

The South China Morning Post (SCMP) established PostNet, an electronic publishing division, in 1996 to experiment with the on-line medium. In mid-1999, the Board of Directors of the SCMP observed the ...

Ali Farhoomand
Eva Kwan
99/33C Shangri-La Hotels and Resorts - Achieving Service Leadership

Product Type: Case

Functional Area: Human Resource Management, Strategy & General Management
Pub. Year: 2000

Shangri-La Hotels and Resorts (SLA) owns and manages the largest deluxe hotel chain in Asia. The hotel chain expanded rapidly in the 1980s. In 1993, the Managing Director recognised that there was a n...

Gerard Tocquer
Eva Kwan
99/25C Cathay Pacific Airways: Service Straight from the Heart

Product Type: Case

Functional Area: Human Resource Management, Marketing
Pub. Year: 1999

In 1993, the cabin crew of Cathay Pacific Airways, Hong Kong's flag carrier, went on a large-scale strike, which damaged crew morale. Peter Buecking was appointed General Manager, Inflight Services in...

Gerard Tocquer
Eva Kwan
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