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149 cases found
 
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02/149C Electronic Service Delivery Implementation and Acceptance Strategy

Product Type: Case

Functional Area: Management of Information Systems
Pub. Year: 2002

In December 2000, the Government of the Hong Kong Special Administrative Region (HKSAR) launched the Electronic Service Delivery (ESD) Scheme, a flagship e-government project. The overall e-government...

Ali Farhoomand
Marissa McCauley
02/139C Digital Certificates and Signatures: Microsoft Corporation

Product Type: Case

Functional Area: Economics & Business Policy, Management of Information Systems
Pub. Year: 2002

On 22 March, 2001, the Microsoft Corporation ("Microsoft") warned computer users that an individual posing electronically as a company representative had fooled VeriSign Inc., the leading digital cert...

Ali Farhoomand
Mary Ho
02/138C Business Innovation: The MTR's eInstant Bonus Project

Product Type: Case

Functional Area: Management of Information Systems, Marketing
Pub. Year: 2002

The "eInstant Bonus" was an interactive advertising concept designed internally by the Mass Transit Railway (MTR) Corporation Limited in Hong Kong. Under this scheme, special discount offers from merc...

Ali Farhoomand
Phoebe Ho
02/137C Government e-Procurement: Electronic Tendering System in the Hong Kong SAR

Product Type: Case

Functional Area: Management of Information Systems
Pub. Year: 2002

The Electronic Tendering System (ETS) was a flagship project under the Hong Kong Special Administration Region's E-Government Strategy to lead by example in the adoption of electronic means for govern...

Ali Farhoomand
Lynne Markus
Phoebe Ho
01/130C

Citibank's e-Business Strategy for Global Corporate Banking

Product Type: Case

Functional Area: Management of Information Systems, Strategy & General Management
Pub. Year: 2002

In 2001, Citibank's Cash and Trade Group division transformed itself from a traditional money management business into an e-business. The case discusses how Citibank integrated Internet initiatives in...

Ali Farhoomand
Julie Yu
Marissa McCauley
Shamza Khan
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