| Ref No. |
Title |
Author(s) |
| 07/359RN |
Global Software Industry in 2007
Functional Area:
Management of Information Systems
Length: 6 Page(s)
Pub. Year: 2007
This research note provides a snapshot of the global software industry as it undergoes a major transition in 2007. McKinsey,s annual survey shows that software,s share of the IT budget in 2007 is arou...
Related Product(s):
Research Note
|
Ali Farhoomand
Minyi Huang |
| 15/561C |
The Internet of Things (IoT): Shaping the Future of E-commerce
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2015
Besides computers, tablets and mobile phones, what other items in your home could be connected to the internet? The answer might be far more than you imagine: refrigerators, cupboards, coffee machines...
Related Product(s):
N/A
|
Benjamin Yen
Yihong Yao |
| 13/533C |
The Hong Kong Jockey Club: Transforming Customer Experience through Information Technology
Functional Area:
Management of Information Systems
Length: 19 Page(s)
Pub. Year: 2013
For over 125 years, the Hong Kong Jockey Club (the Club) had been Hong Kong¡¦s only organizer of horse races. Although it had made horse race betting a popular game in Hong Kong, its customers were agi...
Related Product(s):
N/A
|
Ali Farhoomand
Sander Paul Zwanenburg |
| 11/492C |
PremiumSoft: Managing Creative People
Functional Area:
Accounting & Control, Management of Information Systems, Strategy & General Management
Length: 10 Page(s)
Pub. Year: 2011
PremiumSoft had been a competitive player in the SQL software market for 10 years. Like many software companies, PremiumSoft's business model required that it continuously evolve its current successfu...
Related Product(s):
N/A
|
April Yu
Neale G. O'connor
Melissa Moi |
| 10/479C |
HDFC Bank ¡V Securing Online Banking
Functional Area:
Management of Information Systems
Length: 20 Page(s)
Pub. Year: 2011
The Chief Information and Security Officer (CISO) of HDFC Bank Ltd, a leading private sector bank in India, is examining the options before him in strengthening the bank's online security subsequent t...
Related Product(s):
N/A
|
Indranil Bose
R. Chandrasekhar |
| 09/462C |
EU Design¡¦s Rise in the Apparel and Fashion Industry: Formalising Management and Incentive Systems
Functional Area:
Accounting & Control, Management of Information Systems, Strategy & General Management
Length: 13 Page(s)
Pub. Year: 2010
EU Design is an increasingly important trim supplier for various companies in the apparel and fashion industry in both New York and Hong Kong. Since its establishment in 1999, the company has grown gr...
Related Product(s):
N/A
|
Neale G. O'connor
Edo de Vries Robbe |
| 09/459C |
Challenges in Developing Products for an Advanced Mobile Market: Sasken's Experience
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2011
Sasken, a communication software company based in India, provides research and development support to leading wireless device vendors from its offshore centres in India in an intellectual property-ori...
Related Product(s):
N/A
|
Selvaraj Vadivelu
Varadharajan Sridhar
|
| 09/455C |
Green IT Matters at Wipro Ltd
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2009
The head of the Green IT team at Wipro Ltd, a leading IT services company headquartered in Bangalore, India, is facing dilemmas with regard to the company's goal of becoming carbon neutral by 2014. Th...
Related Product(s):
N/A
|
Indranil Bose
R. Chandrasekhar |
| 09/451C |
Making RFID Work: The World's Largest University Library RFID Implementation
Functional Area:
Management of Information Systems
Length: 31 Page(s)
Pub. Year: 2009
In October 2008, the University of Hong Kong's Libraries ("HKU Libraries") successfully launched an initiative to introduce radio-frequency identification ("RFID") into its Main Library. Through the R...
Related Product(s):
N/A
|
Benjamin Yen
Boby Shiu |
| 09/446C |
Gold Peak Electronics: R&D Globalisation from East to West
Functional Area:
Human Resource Management, Management of Information Systems, Production & Operations Management, R&D Globalization Strategy and General Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2009
Globalisation has prompted a new trend of cross-border acquisitions from the East to the West. Fuelled by non-traditional motivations, Asian companies are acquiring respected and well-established West...
Related Product(s):
N/A
|
Kuldeep Kumar
Maya Kumar |
| 09/416C |
South Korea¡¦s High-Speed Internet Industry
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 30 Page(s)
Pub. Year: 2009
The high-speed internet industry was one of the fastest growing and fastest evolving industries in the Republic of Korea. From the first telephone line-based high-speed internet service in 1996 to hyb...
Related Product(s):
N/A
|
Bowon Kim
Chulsoon Park
Sanghyung Ahn
|
| 08/392C |
Highly Confident Transportation: Dynamics of IT Application in Supply Chain Management
Functional Area:
Management of Information Systems
Length: 23 Page(s)
Pub. Year: 2008
Established in 1938, Highly Confident Transportation ("HCT") is a leading third-party logistics ("3PL") company in Taiwan. Originally a trucking and en-route transportation company serving domestic cu...
Related Product(s):
N/A
|
Benjamin Yen
James Lin
Isabella Chan |
| 07/366C |
Does IT Payoff? Strategies of Two Banking Giants
Functional Area:
Management of Information Systems
Length: 15 Page(s)
Pub. Year: 2007
The IT productivity paradox debate has been going on for more than two decades, but the controversy has been exacerbated by a 2003 Harvard Business Review article by Nicolas Carr, who argues that IT d...
Related Product(s):
N/A
|
Ali Farhoomand
Minyi Huang |
| 07/360C |
Daksh and IBM: Business Process Transformation in India Part 2. The Post Buy-out Years
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 16 Page(s)
Pub. Year: 2008
The story of Daksh, one of India's leading BPO companies that was bought out by IBM in April 2004 at an estimated amount of US$170 million, had all the elements of the great Indian IT dream: entrepren...
Related Product(s):
N/A
|
Ali Farhoomand
Kavita Sethi |
| 07/340C |
Developing Effective Middle Management in an Entrepreneurial Firm in China
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 18 Page(s)
Pub. Year: 2007
Victoria Idea Company Limited was a major network security solution provider based in Zhuhai, China. The company had been facing problems common to many family-owned businesses due to its management s...
Related Product(s):
N/A
|
Gilbert Wong
Allan Fu Tze Yu
Yuen-ching Sin Fu |
| 06/312C |
Jharna Software: The Move to Agile
Functional Area:
Management of Information Systems
Length: 22 Page(s)
Pub. Year: 2006
Jharna Software was a medium-sized Indian software developer with an offshore centre in the United States. The team in the United States usually performed systems analysis and design work at the custo...
Related Product(s):
N/A
|
Indranil Bose
Minyi Huang |
| 06/311C |
Tecnovate: Challenges of Business Process Outsourcing
Functional Area:
Management of Information Systems, Production & Operations Management
Length: 21 Page(s)
Pub. Year: 2006
This case is about a Business Process Outsourcing (BPO) service provider, Tecnovate eSolutions Pvt. Ltd, which was set up as a captive unit in India to provide contact centre services, BPO services an...
Related Product(s):
N/A
|
Vanita Yadav
Sangeeta Shah Bharadwaj
K.B.C. Saxena
|
| 05/214C |
TAL Apparel Limited: Stepping up the Value Chain
Functional Area:
Management of Information Systems
Length: 11 Page(s)
Pub. Year: 2005
The global apparel industry is known to be a buyer-driven industry, led by the retailers, marketers and branded manufacturers. In the United States, in particular, the industry is dominated by a handf...
Related Product(s):
N/A
|
Ali Farhoomand
Phoebe Ho |
| 04/207C |
PGL: The Entrepreneur in China's Logistics Industry
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 12 Page(s)
Pub. Year: 2004
Business ventures experience the most drastic transition as they emerge from entrepreneurial growth to achieve business stabilization. The Guangzhou-based PG Logistics Group (PGL), considered a high-g...
Related Product(s):
N/A
|
Benjamin Yen
Phoebe Ho |
| 04/206C |
jewellworld.com: Leading Web-based IT Development in the Jewellery Industry
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 5 Page(s)
Pub. Year: 2004
In mid-2004, jewellworld.com was one of the few, if not the only, surviving jewellery portal in Hong Kong, with its scope spanned both B2B and B2C. For its business clients, it had become an Internet-...
Related Product(s):
N/A
|
Bennett Yim
Andrew Lee |
| 04/198C |
Remote Access and Networking Technologies for SMEs
Functional Area:
Management of Information Systems
Length: 9 Page(s)
Pub. Year: 2004
In 2003, a year in which Hong Kong's small and medium-sized enterprises faced an extraordinary disruption of normal operations as a result of the outbreak of severe acute respiratory syndrome (SARS), ...
Related Product(s):
N/A
|
Ali Farhoomand
Amir Hoosain |
| 04/191C |
TrademarkLogo.com: Transforming Legal Services on the Internet
Functional Area:
Management of Information Systems
Length: 10 Page(s)
Pub. Year: 2004
In 2000, Robert Wang, senior partner of the Hong Kong law firm Robert W.H. Wang & Co., spearheaded the establishment of TrademarkLogo.com (TML). He believed that legal services, like other businesses,...
Related Product(s):
N/A
|
Ali Farhoomand
Monica Wong |
| 03/179C |
Leccotech: The "Whole Product" Concept in Export Marketing
Functional Area:
Economics & Business Policy, Management of Information Systems, Marketing, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2003
LECCO Technology Ltd. (LECCOTECH), a Hong Kong-based SME company, developed a unique technology that could potentially revolutionise the management and efficiency of corporate databases in all industr...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 03/172C |
TradeCard: Expanding into China
Functional Area:
Management of Information Systems, Marketing
Length: 14 Page(s)
Pub. Year: 2003
The case features TradeCard Inc., a New York-based financial supply chain service provider, and its plan to expand into the China market. The case discusses how a structured B2B online payment system ...
Related Product(s):
N/A
|
Ali Farhoomand
Marissa McCauley |
| 03/170C |
Boeing Australia Limited: Assessing the Merits of Implementing a Sophisticated e-Procurement System
Functional Area:
Accounting & Control, Management of Information Systems
Length: 15 Page(s)
Pub. Year: 2003
Formed in late 1996, Boeing Australia Limited (BAL) was a relatively new company and a global extension of the US firm, The Boeing Company. BAL developed capabilities in the areas of space and communi...
Related Product(s):
N/A
|
Ali Farhoomand
Peta Ashworth |
| 03/168C |
Online Business Valuation: No Bang, No Buck for Orientation.com
Functional Area:
Finance & Investments, Management of Information Systems, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2003
The Case examines Orientation.com's approach of developing global content capability and its market advantages and disadvantages as a result of localising its resource bases. In a post-bubble technolo...
Related Product(s):
N/A
|
Ali Farhoomand
Shamza Khan |
| 03/166C |
Australia Post: Towards the Online Economy with netPOS
Functional Area:
Economics & Business Policy, Management of Information Systems, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 2003
This case is about how the "old economy" of the traditional postal service has changed over time and how Australia Post is adapting to the many pressures that threaten its existence. With increasing a...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Viola
Rens Scheepers
Pauline Ng |
| 03/161C |
Shun Sang (H.K.) Co. Ltd.: Streamlining Logistical Flow
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2003
Founded by Mr. Tsui, Kwok-choi and his wife, Shun Sang (H.K.) Co. Ltd., an authorized distributor of Proctor and Gamble (P&G) in Hong Kong, embarked upon a major IT-enabled supply chain management ini...
Related Product(s):
N/A
|
Benjamin Yen
Andrew Lee |
| 03/160C |
DispatchPro System: Leveraging Government-initiated IT Infrastructure
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 3 Page(s)
Pub. Year: 2003
In early 2000, Info Mapping (Hong Kong) Limited, a Hong Kong-based technology SME with an interest in developing logistics applications for local businesses, spotted a growing demand among Hong Kong c...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng
Vincent Mak |
| 02/149C |
Electronic Service Delivery Implementation and Acceptance Strategy
Functional Area:
Management of Information Systems
Length: 16 Page(s)
Pub. Year: 2002
In December 2000, the Government of the Hong Kong Special Administrative Region (HKSAR) launched the Electronic Service Delivery (ESD) Scheme, a flagship e-government project. The overall e-government...
Related Product(s):
N/A
|
Ali Farhoomand
Marissa McCauley |
| 02/148C |
Constructing an e-Supply Chain at Eastman Chemical Company
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2002
Craig Knight, Asia Pacific Digital Business and Customer Services Manager of Eastman Chemical Company, was given a mandate to sell Eastman¡¦s philosophy for an integrated electronic supply chain, other...
Related Product(s):
VCD
|
Ali Farhoomand
Benjamin Yen
Pauline Ng |
| 02/147C |
The PricewaterhouseCoopers KnowledgeCurve and the Spinning Off of PwC Consulting
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2002
In May 2002, Stephen Langley ¡V CIO Asia Pacific, PwC Consulting ¡V and his counterparts in the US and Europe were engaged in pressing issues pertaining to the separation of the fabric of the KnowledgeC...
Related Product(s):
VCD
|
Ali Farhoomand
Pauline Ng |
| 02/145C |
Multi-jurisdictional Compliance: Yahoo! Inc.
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 3 Page(s)
Pub. Year: 2002
Yahoo! Inc. (Yahoo) operated a number of Websites, including an auction site, a search engine directory at Yahoo.com (written in English) and a regional site at Yahoo.fr (written in French). On Yahoo'...
Related Product(s):
N/A
|
Ali Farhoomand
Bryan Wong
Marissa McCauley
Mary Ho |
| 02/144C |
Return of the JEBI
Functional Area:
Management of Information Systems
Length: 12 Page(s)
Pub. Year: 2002
This case describes three different approaches to electronic purchasing taken by a State Government: 1) ERP-to-ERP by State Health (SH) (the State Government¡¦s largest spender); 2) a central catalogue...
Related Product(s):
N/A
|
Ali Farhoomand
Guy Gable
Greg Timbrell |
| 02/141C |
e-Procurement at Cathay Pacific Airways: e-Business Valuation
Functional Area:
Management of Information Systems
Length: 20 Page(s)
Pub. Year: 2002
At the end of 2001, Cathay Pacific's CXeBuy electronic procurement system was fully operational for its headquarters in Hong Kong. The 14-month implementation project aimed at applying Internet-based ...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 02/140C |
Anti-trust and Competitive Issues in B2B Trading Exchanges: Covisint, Inc.
Functional Area:
Economics & Business Policy, Management of Information Systems, Production & Operations Management
Length: 3 Page(s)
Pub. Year: 2002
In February 2000, DaimlerChrysler, Ford Motor Company and General Motors Co. jointly announced plans to combine efforts and form a global on-line business-to-business (B2B) exchange. The goal of the e...
Related Product(s):
N/A
|
Ali Farhoomand
Mary Ho |
| 02/139C |
Digital Certificates and Signatures: Microsoft Corporation
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 3 Page(s)
Pub. Year: 2002
On 22 March, 2001, the Microsoft Corporation ("Microsoft") warned computer users that an individual posing electronically as a company representative had fooled VeriSign Inc., the leading digital cert...
Related Product(s):
N/A
|
Ali Farhoomand
Mary Ho |
| 02/138C |
Business Innovation: The MTR's eInstant Bonus Project
Functional Area:
Management of Information Systems, Marketing
Length: 10 Page(s)
Pub. Year: 2002
The "eInstant Bonus" was an interactive advertising concept designed internally by the Mass Transit Railway (MTR) Corporation Limited in Hong Kong. Under this scheme, special discount offers from merc...
Related Product(s):
N/A
|
Ali Farhoomand
Phoebe Ho |
| 02/137C |
Government e-Procurement: Electronic Tendering System in the Hong Kong SAR
Functional Area:
Management of Information Systems
Length: 19 Page(s)
Pub. Year: 2002
The Electronic Tendering System (ETS) was a flagship project under the Hong Kong Special Administration Region's E-Government Strategy to lead by example in the adoption of electronic means for govern...
Related Product(s):
N/A
|
Ali Farhoomand
Lynne Markus
Phoebe Ho |
| 01/130C |
Citibank's e-Business Strategy for Global Corporate Banking
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 13 Page(s)
Pub. Year: 2002
In 2001, Citibank's Cash and Trade Group division transformed itself from a traditional money management business into an e-business. The case discusses how Citibank integrated Internet initiatives in...
Related Product(s):
N/A
|
Ali Farhoomand
Julie Yu
Marissa McCauley
Shamza Khan |
| 01/127C |
BondsinAsia: Trading Bonds on a Global Franchised e-Platform
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 13 Page(s)
Pub. Year: 2002
One of the most frustrating part of trading bonds in Asia today is that prior to placing a trade, buyers and sellers must spend hours phoning dealers to get quotes and aggregating market research. In ...
Related Product(s):
N/A
|
Ali Farhoomand
Francois Roy
Mary Ho |
| 01/116C |
Hang Seng Bank's e-Banking: Leveraging an Established Brand for New Relationships
Functional Area:
Management of Information Systems, Marketing
Length: 15 Page(s)
Pub. Year: 2001
Hang Seng Bank is the second largest locally-incorporated bank and the fifth largest public company in Hong Kong. Due to growing consumer demand, peer pressure and pressure to improve profits, Hang Se...
Related Product(s):
N/A
|
Julie Yu
Marissa McCauley
Shamza Khan |
| 01/115C |
Coach U: Building a Soft Skill On-line Business in Asia
Functional Area:
Management of Information Systems, Marketing
Length: 16 Page(s)
Pub. Year: 2002
Coach U is a virtual training firm offering "coaching" to individuals, teams and corporations through teleclasses conducted via conference calls. Coaching is a relatively new management style that emp...
Related Product(s):
N/A
|
Julie Yu
Marissa McCauley
Shamza Khan |
| 01/114C |
Grey Worldwide: Strategic Repositioning through CRM
Functional Area:
Management of Information Systems, Marketing, Strategy & General Management
Length: 18 Page(s)
Pub. Year: 2001
This case discusses how Grey Worldwide Hong Kong and China (Grey WW-HK/China) is repositioning itself through defined e-marketing and CRM strategies for the Asian market. It examines how integral its ...
Related Product(s):
VCD
|
Ali Farhoomand
Julie Yu
Marissa McCauley
Shamza Khan |
| 01/113C |
Replacing Hong Kong's ID Card: (B) Debating the Options
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 13 Page(s)
Pub. Year: 2001
This case relates to the plans of the Hong Kong Government (the "Government") to seek approval of its proposal to replace the current Hong Kong identity ("ID") card with a smart ID card. The approval ...
Related Product(s):
N/A
|
Ali Farhoomand
Francois Roy |
| 01/112C |
Replacing Hong Kong's ID Card: (A) Fighting Identity Theft
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 4 Page(s)
Pub. Year: 2001
This case relates to the plans of the Hong Kong Government (the "Government") to seek approval of its proposal to replace the current Hong Kong identity ("ID") card with a smart ID card. The approval ...
Related Product(s):
N/A
|
Ali Farhoomand
Francois Roy |
| CSVS/112C |
Creativity in Design: Experimenting and Innovating at teamLab Japan
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2015
In 2001, Toshiyuki Inoko founded the Japanese digital artist collaborative, teamLab, with an aim to achieve a balance between art, science, technology and creativity by creating original digital desig...
Related Product(s):
N/A
|
Ali Farhoomand
Havovi Joshi |
| 01/109C |
Japan Net Bank: Japan's First Internet-only Bank
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2002
Japan Net Bank (JNB), Japan's first Internet bank without physical branches, began operation in October 2000. It attracted mainly young customers looking for convenient, round-the-clock bank services ...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng
Vincent Mak |
| 01/107C |
Extending an Electronic Trade Network to Sustain Competitive Advantage
Functional Area:
Economics & Business Policy, Management of Information Systems, Marketing, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2001
Discusses Tradelink's strategy for extending its electronic trade network to neighboring countries. Focuses on building alliance strategy, identifying the value added that can be generated through int...
Related Product(s):
N/A
|
Ali Farhoomand
Michelle Ng
Pauline Ng |
| CSVS/106C |
DAKSH and IBM: Business Process Transformation in India - PART 1. The Formative Years
Functional Area:
Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 2007
An undisputed success story, Daksh eServices was one of the leading Business Process Outsourcing (BPO) service providers in India. Launched by a group of friends in 2000, it started by providing web-b...
Related Product(s):
DVD
|
Ali Farhoomand
Kavita Sethi |
| 01/102C |
Capitalising on a World-Class Securities Trading System: HKEx's AMS/3
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 29 Page(s)
Pub. Year: 2002
It was June 2001, seven months after the launch of AMS/3 by Hong Kong Exchanges and Clearing (HKEx). The development of AMS/3, the third generation of HKEx's electronic trading system, was the biggest...
Related Product(s):
N/A
|
Ali Farhoomand
Eva Kwan
Pauline Ng |
| 01/101C |
EnterpriseAsia.com: Investing in High-technology Businesses in Asia Pacific
Functional Area:
Finance & Investments, Management of Information Systems
Length: 21 Page(s)
Pub. Year: 2001
enterpriseAsia.com is a venture capital company investing in start-up and early-stage Internet related and Information Technology (IT) companies. This case presents the challenges faced by enterpriseA...
Related Product(s):
N/A
|
Simpson Poon
Eva Chang
Marissa McCauley |
| 00/99C |
iTV: Marketing Interactive Services
Functional Area:
Management of Information Systems, Marketing
Length: 23 Page(s)
Pub. Year: 2000
The former Cable & Wireless Hongkong Telecom (HKT) lanuched the world's first commercial interactive television (iTV) service with a fanfare in March 1998. Nevertheless, its performance in the first t...
Related Product(s):
N/A
|
Ali Farhoomand
Eva Chang |
| 00/98C |
Cold Storage (Singapore): Establishing Trust among Online Consumers
Functional Area:
Management of Information Systems
Length: 8 Page(s)
Pub. Year: 2000
Cold Storage, which operated a chain of 31 supermarkets located across the city-state of Singapore, was a well-established retail operation renowned for the quality of its fresh food. In June 1998, th...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 00/95C |
CaseTrust: Building Third-party e-Tailing Trust
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 18 Page(s)
Pub. Year: 2000
In March 2000, CaseTrust, an accreditation scheme designed to promote consumer confidence in Web-based retailers, was in the third year of implementation in Singapore. This case examines a number of i...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng
Shamza Khan |
| 00/91C |
iSteelAsia.com: A B2B Exchange
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 19 Page(s)
Pub. Year: 2000
Forging strategic alliances was a common method employed by operators of steel portals to expand their repertoire of services and to enhance the e-commerce capabilities of their sites. Those that aspi...
Related Product(s):
N/A
|
Ali Farhoomand
K. K. Tan |
| 00/83C |
Centaline Property Agency: Tactics for the Virtual Marketplace
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 16 Page(s)
Pub. Year: 2000
Since 1995, Centaline's business had evolved from being a pure provider of estate brokerage services, to a combined provider of both estate brokerage services and timely property information to prospe...
Related Product(s):
N/A
|
Ali Farhoomand
Andrew Lee
Connie Sim |
| 00/78C |
Japan Airlines: The Impact of e-ticketing
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 15 Page(s)
Pub. Year: 2000
The case highlights the development of Japan Airlines (JAL) and the Company's efforts to address its financial problems through restructuring. The case also discusses how the changing business landsca...
Related Product(s):
N/A
|
Ali Farhoomand
Amir Hoosain
Lucy Fung
Shamza Khan |
| 00/74C |
Tradecard: Building a Global Trading Electronic Payment System
Functional Area:
Management of Information Systems
Length: 23 Page(s)
Pub. Year: 2000
In an attempt to provide an online payment mechanism for large-dollar cross-border transactions, TradeCard Inc. developed TradeCard - the world's first and only "credit card" for international trade. ...
Related Product(s):
VCD
|
Ali Farhoomand
Marissa McCauley |
| 99/67C |
Seven-eleven Japan: Venturing into e-Tailing
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 19 Page(s)
Pub. Year: 2000
Not content with nine million customers per day, Toshifumi Suzuki, the Chairman and Chief Executive Officer of Seven-Eleven Japan Co. Ltd., was looking for ways to attract more customers and more sale...
Related Product(s):
N/A
|
Ali Farhoomand
K. K. Tan |
| 99/65C |
Anthony Ng Architects Limited: Building towards a Paperless Future
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 8 Page(s)
Pub. Year: 2000
An award-winning architectural practice would move into its new office, where filing (storage and retrieval) and communication (internal and external) would become digital. Anthony Ng, the managing di...
Related Product(s):
N/A
|
Tom Kvan
Andrew Lee
Loretta Ho |
| 99/62C |
AdM@rt: If You Build it will They Come?
Functional Area:
Management of Information Systems
Length: 12 Page(s)
Pub. Year: 2000
Jimmy Lai launched adM@rt, a home-delivery shopping service, in June 1999. The concept, a virtual shopping store on a website that allowed customers to browse through competitively priced merchandise ...
Related Product(s):
VCD
|
Ali Farhoomand
Marissa McCauley
Shamza Khan |
| 99/57C |
FedEx Corp: Structural Transformation through e-Business
Functional Area:
Economics & Business Policy, Management of Information Systems, Production & Operations Management, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000
Set in 2000, the case provides a comprehensive analysis of transportation logistics and FedEx's internal integrated logistics applications. FedEx demonstrates the shift from "physical" to "information...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 99/56C |
EIU's ViewsWire: New Wine in a New Bottle
Functional Area:
Management of Information Systems
Length: 20 Page(s)
Pub. Year: 2000
In seeking to adopt new technology and to establish a web presence, the EIU discovered that one of its competitive advantages was its own intranet and its own databases--effectively its own knowledge ...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Lovelock |
| 99/53C |
Dell: Selling Directly, Globally
Functional Area:
Economics & Business Policy, Management of Information Systems, Marketing, Strategy & General Management
Length: 28 Page(s)
Pub. Year: 2000
One of the first companies to practice the highly-touted business-to-consumer internet business model, Dell entered the PC market with a force and shook up the industry with its revolutionary, custome...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng
Peter Lovelock |
| 99/52C |
Charles Schwab, Inc.: Creating an International Marketspace
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 16 Page(s)
Pub. Year: 1998
In 1996, Charles Schwab, Inc. (Schwab) pioneered online trading and experienced phenomenal growth by creating a whole new market for its products and services. In doing so it significantly altered its...
Related Product(s):
N/A
|
Ali Farhoomand
Maria Cascales
Peter Lovelock |
| 99/51C |
SCMP.COM: Strategic Repositioning of a Newspaper
Functional Area:
Human Resource Management, Management of Information Systems, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000
The South China Morning Post (SCMP) established PostNet, an electronic publishing division, in 1996 to experiment with the on-line medium. In mid-1999, the Board of Directors of the SCMP observed the ...
Related Product(s):
N/A
|
Ali Farhoomand
Eva Kwan |
| 99/47C |
Multi-Jurisdictional Compliance in Cyberspace
Functional Area:
Economics & Business Policy, Management of Information Systems
Length: 18 Page(s)
Pub. Year: 2000
Law, by definition was jurisdictional, yet in cyberspace it had become increasingly questionable whether laws regulating the physical marketplace were able to be superimposed onto this new marketspace...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Lovelock
Vanessa Clark |
| 99/46C |
PricewaterhouseCoopers: Building a Global Network
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 18 Page(s)
Pub. Year: 2000
Price Waterhouse and Coopers & Lybrand merged in July 1998, creating one of the world's largest full-service professional organizations. This case provides a study of how two major organizations are p...
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N/A
|
Ali Farhoomand
Marissa McCauley
Minako Fukagata
Peter Lovelock |
| 99/45C |
Dairy Farm Group - Redesign of Business Systems and Processes
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 1999
The year 1997 marked the beginning of a slump in retail sales for the Dairy Farm Group of Companies (DFG), a major Hong Kong based food retailer with operations in a large number of major cities in As...
Related Product(s):
VCD
|
Ali Farhoomand
Eugenia Ng
Probir Banerjee |
| 99/38C |
Taiwan's ARPOC Programme
Functional Area:
Economics & Business Policy, Human Resource Management, Management of Information Systems
Length: 28 Page(s)
Pub. Year: 1999
In 1995, Taiwan announced its Asia Pacific Regional Operations Center programme. This program was designed to help Taiwan deal with the rapid transformation of its economy, drastic changes in the glob...
Related Product(s):
N/A
|
Michael J. Enright
Andrew Lee |
| 99/35C |
Dairy Farm Group - Electronic Commerce Advantage
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 14 Page(s)
Pub. Year: 1999
The Dairy Farm Group of Companies (DFG) was a major food retailer based in Hong Kong with operations in a large number of major cities in Asia Pacific. It started witnessing a fall in its sales volume...
Related Product(s):
VCD
|
Ali Farhoomand
Probir Banerjee |
| 99/31C |
Fighting 21st Century Pirates: The Business Software Alliance In Hong Kong
Functional Area:
Economics & Business Policy, Management of Information Systems, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000
For computer software firms, software piracy represented a large loss of potential revenues. In response to the trade in pirated software, computer software companies banded together into an internati...
Related Product(s):
VCD
|
Ali Farhoomand
Katherine Lo
Peter Lovelock |
| 99/28C |
Building China NII: Policy Coordination and the 'Golden Projects'
Functional Area:
Management of Information Systems
Length: 23 Page(s)
Pub. Year: 1999
The year 1993 marked a turning point in China's information industries development. China's version of the National Information Infrastructure (NII) was launched, an 'informatization' policy office wa...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Lovelock |
| 99/27C |
China's e-Commerce Initiative: Leapfrogging Development Stages
Functional Area:
Management of Information Systems
Length: 14 Page(s)
Pub. Year: 1999
In May 1998 China's Ministry of Foreign Trade and Economic Cooperation (MOFTEC) launched its on-line market gateway: www.chinamarket.com. Designed to be China's biggest trading system on the Internet,...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Lovelock |
| 99/26C |
VirtualChina.Com: The Building of a Virtual Community
Functional Area:
Management of Information Systems
Length: 22 Page(s)
Pub. Year: 2000
In February 1997, Xindeco became the first Chinese technology company to list publicly. Buoyed by their successes, the ChinaVista site attempted to expand out and become a 'gateway', or niche portal, ...
Related Product(s):
N/A
|
Ali Farhoomand
Peter Lovelock |
| 98/22C |
Travelling via the Web: The Changing Structure of an Industry
Functional Area:
Management of Information Systems
Length: 25 Page(s)
Pub. Year: 2000
The proliferation of web-based electronic commerce (EC) appears to have disintermediation and reintermediation effects on industry structure. In the travel industry, the primary intermediary of the in...
Related Product(s):
N/A
|
Ali Farhoomand
Andrew Lee |
| 98/21C |
ACTonline: ACTDirect's Electronic Banking System
Functional Area:
Management of Information Systems, Marketing, Strategy & General Management
Length: 13 Page(s)
Pub. Year: 1999
In the 1980s, Australian Capital Territory Banking Corporation Limited (later known as "ACTDirect") identified the need to continually develop information systems that would enhance the provision and ...
Related Product(s):
N/A
|
Ali Farhoomand
Vanessa Clark |
| 98/20C |
Computer Reservation Systems : An Industry of Its Own
Functional Area:
Management of Information Systems, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2000
Computer Reservation Systems (CRS) vendors have enjoyed an indispensable role in the travel industry--75 to 80% of all airline bookings are made by travel agents using CRSs. But by mid-1998, their sol...
Related Product(s):
N/A
|
Ali Farhoomand
Andrew Lee |
| 98/19C |
Pay-EZ International Digital Entreprise's Solution to On-line Microbusiness
Functional Area:
Management of Information Systems
Length: 18 Page(s)
Pub. Year: 2000
On-line trading continued to prosper throughout the 1990s, the credit card based electronic payment systems being the preferred mode of effecting payment. However, this payment system was not suitable...
Related Product(s):
N/A
|
Ali Farhoomand
Katherine Lo
Peter Lovelock |
| 98/15C |
Building the Hong Kong National Information Infrastructure
Functional Area:
Management of Information Systems
Length: 22 Page(s)
Pub. Year: 1999
In October 1997, the Chief Executive of Hong Kong announced that the Government would take on the role of "facilitator" in the development of Hong Kong's NII, a variance from its traditional non-inter...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 98/14C |
Tradelink Electronic Commerce Ltd: Implementation Strategy
Functional Area:
Management of Information Systems
Length: 17 Page(s)
Pub. Year: 2000
Tradelink was into the second year of its seven year franchise granted by the Hong Kong Government. Its primary task was to transfer all paper transactions between the Government and traders/manufactu...
Related Product(s):
VCD
|
Ali Farhoomand
Jan Damsgaard
K. K. Law
Pauline Ng |
| 98/09C |
Cargonet Transportation Community Network Ltd
Functional Area:
Management of Information Systems
Length: 17 Page(s)
Pub. Year: 1999
CargoNet had already established a presence in Hong Kong's sea cargo business through the implementation of electronic commerce (EC) services. However, its aim was to develop EC services for the Hong ...
Related Product(s):
N/A
|
Ali Farhoomand
Jan Damsgaard |
| 98/04C |
Building Electronic Commerce Infrastructure (B)
Functional Area:
Management of Information Systems
Length: 7 Page(s)
Pub. Year: 1999
Following a pilot study (refer to Case A) into the feasibility of introducing EDI into the stock planning and replenishment cycles in Hong Kong's retail sector, the results were very positive. The cas...
Related Product(s):
VCD
|
Ali Farhoomand
Jan Damsgaard |
| 98/03C |
Building Electronic Commerce Infrastructure (A)
Functional Area:
Management of Information Systems
Length: 20 Page(s)
Pub. Year: 1999
Hong Kong Article Numbering Association's mission was to promote and facilitate efficient trade practices, and to contribute towards the continued global competitiveness of Hong Kong companies. As suc...
Related Product(s):
VCD
|
Ali Farhoomand
Jan Damsgaard |
| 98/02C |
To Move or Not to Move: Cathay Pacific Airway
Functional Area:
Management of Information Systems
Length: 22 Page(s)
Pub. Year: 1999
Cathay Pacific's Data Centre, located in Hong Kong, had experienced an explosion and fire which disrupted normal business for thirteen hours. In the search for a more secure location, the problems wit...
Related Product(s):
N/A
|
Ali Farhoomand
Pauline Ng |
| 98/01C |
Traxon Asia Ltd
Functional Area:
Management of Information Systems
Length: 21 Page(s)
Pub. Year: 1999
In 1997, 20% (HK$1 billion) of Hong Kong's exports were handled through Kai Tak Airport; 94% of the air cargo volume lifted out of Hong Kong was co-ordinated through Traxon networks. Traxon had been v...
Related Product(s):
N/A
|
Ali Farhoomand
Jan Damsgaard |
| NAC |
IBM's e-Business Strategy
Functional Area:
Management of Information Systems, Production & Operations Management
Length: 0 Page(s)
Pub. Year: 1999
In this video, a senior manager from IBM talks about IBM's e-business strategy....
Related Product(s):
VCD
|
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Main Index
