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Human Resource Management
 
54 cases found.
 
Ref No. Title Author(s)
15/567C Gravity Payments: Minimum Wage is a Heavy Load

Functional Area: Human Resource Management
Length: 5 Page(s)
Pub. Year: 2016

Since April 2015, Dan Price has implemented a US$70K minimum salary at his company. As owner and CEO of Gravity Payments, a Seattle-based credit-card payment-processing firm, he wants to lead by examp...

Related Product(s): N/A

Tao Lin
Tim Summers
15/566C A Popular HR Chief Burned to Death: People Management Dynamics at the Indian Subsidiary of Suzuki Ltd

Functional Area: Human Resource Management
Length: 20 Page(s)
Pub. Year: 2016

Senior management and human resource professionals in MNCs may inadvertantly cause disaster due to their indifference towards regional human resource and cross-cultural issues. Maruti-Suzuki India Lim...

Related Product(s): N/A

Debi S. Saini
11/477C Is Sony Turning Around?

Functional Area: Human Resource Management, Strategy & General Management
Length: 30 Page(s)
Pub. Year: 2011

Sony's traditional focus on its own technologies, instead of adopting the more commonly used standards that appeal to the larger consumers' taste, has trapped itself in the state of "Galapagos'-izatio...

Related Product(s): N/A

Atsushi Sumi
Marcus Schuetz
Claudia H L Woo
10/474C Crown Worldwide: Integrating Corporate Social Responsibility in Business

Functional Area: Human Resource Management, Production & Operations Management, Social Enterprises & Ethics, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2010

Founded in 1965 by Jim Thompson, the Crown Worldwide Group ("Crown") began as a small moving company in Japan, shifting its headquarters to Hong Kong in the mid-1970s. Within 30 years, Crown had becam...

Related Product(s): DVD

Ali Farhoomand
Claudia H L Woo
Ricky Lai
09/452C Foxconn V BYD (A): Commercial Espionage or Learning by Hiring?

Functional Area: Human Resource Management, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2010

Foxconn International Holdings is the world's largest contract manufacturer of mobile phones. BYD Company Limited entered the market in 2003 and has pursued a learning-by-hiring strategy by actively r...

Related Product(s): N/A

Jiangyong Lu
Shangjin Wei
Yahong Li
Zhigang Tao
Penelope Chan
09/446C Gold Peak Electronics: R&D Globalisation from East to West

Functional Area: Human Resource Management, Management of Information Systems, Production & Operations Management, R&D Globalization Strategy and General Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2009

Globalisation has prompted a new trend of cross-border acquisitions from the East to the West. Fuelled by non-traditional motivations, Asian companies are acquiring respected and well-established West...

Related Product(s): N/A

Kuldeep Kumar
Maya Kumar
09/437C Asimco: Developing Human Capital in China

Functional Area: Human Resource Management
Length: 17 Page(s)
Pub. Year: 2009

This case is an update of the 2005 case on the human capital development of ASIMCO (Asian Strategic Investment Corp.) in China. ASIMCO is an automotive component group serving the Chinese motor vehicl...

Related Product(s): N/A

Gilbert Wong
Grace Loo
11/433C Effective Leadership at Zensar Technologies: Riding the Wave of Change

Functional Area: Human Resource Management, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2012

At the time when Dr. Ganesh Natrajan took over as the CEO of Zensar Technologies Ltd in India in 2001, the company was in a state of turmoil. Staff morale was low and the company was essentially a sta...

Related Product(s): N/A

Asha Bhandarker
Sumita Rai
08/405C Cheung Yan: China's Paper Queen

Functional Area: Human Resource Management, Strategy & General Management
Length: 14 Page(s)
Pub. Year: 2008

Cheung Yan, the chairperson and co-founder of the Nine Dragons Paper Holdings Company (ˇ§Nine Dragonsˇ¨) has been globally recognised as one of the foremost strategic business leaders of Asia. Cheung ha...

Related Product(s): N/A

Stephen Ko
Havovi Joshi
08/380C People Management, The Mantra for Success: The Case of Singhania and Partners

Functional Area: Human Resource Management
Length: 6 Page(s)
Pub. Year: 2008

The case is about HR practices at Singhania and Partners, one of the largest full-service national law firms in India. People are at the core of the services industry and it is imperative that service...

Related Product(s): N/A

Preeti Goyal
07/354C Flaxo Exports: Managing People in a Small- to-Medium-Sized Enterprise

Functional Area: Human Resource Management, Strategy & General Management
Length: 10 Page(s)
Pub. Year: 2007

A very successful Indian SME manufactured furnishing textiles and was operating exclusively in the exports sector. The company had no formal human resource (HR) systems and procedures nor did it have ...

Related Product(s): N/A

Debi S. Saini
07/346C HKCAA: Organisational Change and Re-positioning of a Quasi-Government Institution

Functional Area: Human Resource Management, Strategy & General Management
Length: 44 Page(s)
Pub. Year: 2007

The Hong Kong Council for Academic Accreditation (ˇ§HKCAAˇ¨) was established in June 1990 as a statutory body to carry out academic accreditation for non-university institutions in Hong Kong and to prov...

Related Product(s): N/A

Derek Man
Macy Wong
07/339C The Crown Worldwide Group: Relocating in China under the Closer Economic Partnership Arrangement

Functional Area: Human Resource Management, Production & Operations Management, Strategy & General Management
Length: 31 Page(s)
Pub. Year: 2007

In June 2003, the governments of Hong Kong and the People's Republic of China signed the Closer Economic Partnership Arrangement (CEPA). CEPA outlined terms for liberalisation of trade in goods and se...

Related Product(s): N/A

Michael J. Fratantuono
06/309C People Management Fiasco in Honda Motorcycles and Scooters India Ltd

Functional Area: Human Resource Management
Length: 17 Page(s)
Pub. Year: 2006

Multinationals often make judgemental errors regarding cross-cultural issues and the business environment prevailing in foreign countries. Honda Motorcycles and Scooters India Ltd. (HMSI), a wholly-ow...

Related Product(s): N/A

Debi S. Saini
06/305C Ina Food Industry: A New Management Philosophy for Japanese Businesses

Functional Area: Economics & Business Policy, Human Resource Management, Marketing, Production & Operations Management, Social Enterprises & Ethics, Strategy & General Management
Length: 14 Page(s)
Pub. Year: 2006

Ina Food Industry Co. Ltd was situated in Ina, Nagano Prefecture, and surrounded by the soaring mountains of Japan's Alps. Amidst this idyllic setting, Mr. Hiroshi Tsukakoshi, Ina Food's 68-year-old c...

Related Product(s): N/A

Mitsuru Misawa
05/253C HP at a Strategic Crossroad: 2005

Functional Area: Human Resource Management, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2005

The case examines the paradox of bringing in a charismatic leader to spearhead organisational change in a company renowned for its strong legacy and culture. On one hand, in the face of a rapidly chan...

Related Product(s): N/A

Ali Farhoomand
Kavita Sethi
04/203C Eurasia International: Total Quality Management in the Shipping Industry

Functional Area: Human Resource Management, Strategy & General Management
Length: 13 Page(s)
Pub. Year: 2004

This Case gives an account of how a ship management company was able to set itself apart from competitors and from its clients' own in-house technical and crew-management capabilities by embracing a c...

Related Product(s): N/A

Ali Farhoomand
Amir Hoosain
04/192C Hayco Manufacturing Ltd.: Staff Welfare at the Shenzhen Factory

Functional Area: Human Resource Management
Length: 9 Page(s)
Pub. Year: 2004

As one of the world's leading manufacturers of houseware products and cleaning products, Hayco produced over five million brushes a month in its Shenzhen plant in 2003. When setting up its new factory...

Related Product(s): N/A

Gilbert Wong
Monica Wong
04/189C Manfield Coatings Co. Ltd.: Quality Management as the Winning Formula

Functional Area: Human Resource Management
Length: 8 Page(s)
Pub. Year: 2004

Founded by Mr. Yuen Shu-Wah in 1982, Manfield Coatings Company Limited (Manfield) was a niche player producing customised industrial coatings for various industrial products. A quality management syst...

Related Product(s): N/A

Simon Lam
Andrew Lee
03/175C Proactive Medicare Enterprise (HK) Limited: Providing Healthcare in Mainland China

Functional Area: Economics & Business Policy, Human Resource Management, Strategy & General Management
Length: 9 Page(s)
Pub. Year: 2003

After successfully starting a joint venture with a prestigious hospital in Shanghai, Proactive Medicare (a Hong Kong-based SME) intended to replicate its success in Beijing. The case chronicles the de...

Related Product(s): N/A

Gilbert Wong
Andrew Lee
03/173C Banyan Tree Hotels & Resorts: Gauging Investors' Views on Corporate Social Responsibility

Functional Area: Finance & Investments, Human Resource Management, Marketing
Length: 15 Page(s)
Pub. Year: 2003

In January 2003 Mr. Ho Kwok Ping, the co-founder and Chairman of Singapore-based Banyan Tree Hotels & Resorts, debated whether or not to take his privately held company public. The company developed a...

Related Product(s): N/A

Eliza Tse
Kay Ross
Pauline Ng
03/164C Taking Stock of Hong Kong's Human Resources

Functional Area: Economics & Business Policy, Human Resource Management
Length: 16 Page(s)
Pub. Year: 2003

This case discusses Hong Kong's transformation from a pure manufacturing economy to a knowledge-based service economy. The case highlights the mismatch between the skills of the workforce and the need...

Related Product(s): N/A

Gilbert Wong
Marissa McCauley
03/163C Hong Kong Teachers' Language Benchmark Assessment

Functional Area: Economics & Business Policy, Human Resource Management
Length: 12 Page(s)
Pub. Year: 2003

In 2000, the Hong Kong Government introduced the Language Benchmark Assessment for all teachers in Hong Kong. As part of its education reform, the government required all teachers' English language pr...

Related Product(s): N/A

Gilbert Wong
Marissa McCauley
03/155C Sun Toys Motor: How to Put a Start-up on Track

Functional Area: Economics & Business Policy, Human Resource Management, Strategy & General Management
Length: 3 Page(s)
Pub. Year: 2004

In 1983, Simon Shi Kai-Biu, a 28-year-old Hong Kong entrepreneur, started a toy motor manufacturing firm called Sun Toys Motor Ltd. He had some experience in managing motor factories and small start-u...

Related Product(s): N/A

Simon Tam
Vincent Mak
02/153C ASIMCO: Developing Human Capital in China

Functional Area: Human Resource Management
Length: 17 Page(s)
Pub. Year: 2002

Jack Perkowski established ASIMCO (Asian Strategic Investment Corp.) in February 1994. ASIMCO became one of the largest components organisations serving the Chinese motor vehicle industry. This case s...

Related Product(s): N/A

Gilbert Wong
Nailene Chou Wiest
Mary Ho
02/151C Henleys' Distribution Channels for Domestic Appliances in Chinaˇ¦s Transitioning Economy

Functional Area: Human Resource Management, Marketing
Length: 16 Page(s)
Pub. Year: 2002

Henleys, one of the largest electronics companies in the world, started to import domestic appliances and personal care (DAP) products into the Chinese market in 1990. Soon after, Henleys established ...

Related Product(s): N/A

Don Lee
02/150C Learning from "Bird Flu" - How the Hong Kong Government Learnt to Deal with a Crisis

Functional Area: Human Resource Management, Strategy & General Management
Length: 19 Page(s)
Pub. Year: 2002

Hong Kong's first avian flu crisis started in March 1997, when close to 7,000 chickens on three rural farms were wiped out by an H5 strain. To contain the outbreak, the Hong Kong Government ordered a ...

Related Product(s): N/A

Gilbert Wong
Millie Kwan
Mary Ho
02/146C Civil Service Pay in Hong Kong: Policies, System, Structure and Reform

Functional Area: Human Resource Management
Length: 21 Page(s)
Pub. Year: 2002

In 2002, Hong Kong civil servants were the envy of many people. Their salaries, fringe benefits and employment terms compared favourably with international standards. However, as civil servants stagg...

Related Product(s): N/A

Gilbert Wong
Mary Ho
01/131C Acer in 2001: The Reorganisation

Functional Area: Human Resource Management, Strategy & General Management
Length: 29 Page(s)
Pub. Year: 2002

In July 2001, Acer, Taiwan's best-known company, was in the midst of an ambitious reorganization. The goal was to reverse flagging sales in Acer's branded computer and peripherals businesses and to ad...

Related Product(s): N/A

Michael J. Enright
Vincent Mak
01/119C Social Capital at Work in PCCW's Acquisition of Cable & Wireless HKT

Functional Area: Human Resource Management, Strategy & General Management
Length: 31 Page(s)
Pub. Year: 2002

In March and April 2000, a series of unusual decisions, involving billions of US dollars, were made by some of the biggest international companies and banks operating in Hong Kong. All those decisions...

Related Product(s): N/A

Gilbert Wong
Heather McGregor
Vincent Mak
01/104C Managing a New State-owned Enterprise: A Daring Experiment by the Beijing Capital Group

Functional Area: Economics & Business Policy, Human Resource Management
Length: 14 Page(s)
Pub. Year: 2001

The Beijing Capital Group was one of the most profitable and successful state-owned enterprises (SOEs) in China. Since its foundation, the Group had been making unrelenting efforts in promoting reform...

Related Product(s): N/A

Gilbert Wong
Scarlet Chan
Mary Ho
01/103C Establishing an ECL Culture in China: Organisational Difference or National Difference?

Functional Area: Human Resource Management
Length: 13 Page(s)
Pub. Year: 2001

Electronic Communications Ltd ("ECL") had decided to make China its second home and to seek common prosperity with Chinese people. The company knew that there were major gains to be made, but there we...

Related Product(s): N/A

Gilbert Wong
Scarlet Chan
Mary Ho
00/94C Hong Kong Disneyland(C): The Joint Venture Negotiation

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 4 Page(s)
Pub. Year: 2000

This case is structured as a bilateral negotiation exercise and allows students to participate in a joint venture simulation for the Disneyland project in Hong Kong. The case should be used in conjunc...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
00/93C Hong Kong Disneyland (B): The HKSAR Perspective

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 2000

In mid-1999, negotiators for the Hong Kong Government and the Walt Disney Company were having intensive discussions about the possibility of building a theme park known as Hong Kong Disneyland on Lant...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
00/92C Management of the Medical Profession: The Paediatrics Department at Patient Care Hospital

Functional Area: Human Resource Management, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000

Since the Hospital Authority officially took over the management of the public hospitals in December 1991, it initiated numerous schemes aimed at improving the quality and efficiency of its staff and ...

Related Product(s): N/A

Gilbert Wong
K. K. Tan
00/86C EUROCAP Bank: Bonuses Driving Performance or Driving Discontent

Functional Area: Human Resource Management
Length: 14 Page(s)
Pub. Year: 2001

By March 2000's first quarter evaluation, it was evident that EUROCAP Equities Japan had performed beyond expectations. Its primary year 2000 objective was to become the top-choice broker for its clie...

Related Product(s): N/A

Gilbert Wong
Heather McGregor
Michelle Ng
Pauline Ng
Shamza Khan
00/77C Hong Kong Disneyland(A): The Walt Disney Perspective

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2000

In the mid-1999, negotiators for Walt Disney Company and the Hong Kong Government discussed the possibility of building a theme park, Hong Kong Disneyland, on Lantau Island. The case presents detailed...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
00/76C Continuous Quality Improvement Initiatives at Queen Mary Hospital

Functional Area: Human Resource Management, Strategy & General Management
Length: 17 Page(s)
Pub. Year: 2001

This case looks into the success factors in implementing a continuous quality improvement (or CQI) initiative in a project called "Pre-Operative Skin Preparation: Shaving and Pre-Operative Baths" at Q...

Related Product(s): N/A

Simon Lam
Marissa McCauley
00/73C The Divestiture of Cable & Wireless HKT Limited

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 25 Page(s)
Pub. Year: 2002

In late January 2000, Cable & Wireless plc ("C&W") and Singapore Telecommunications Limited ("SingTel") unveiled a proposed merger of equals between Cable & Wireless HKT ("HKT") and SingTel. Both HKT ...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
00/72C Pacific Century CyberWorks Limited: The Bid for Cable & Wireless HKT Limited

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 19 Page(s)
Pub. Year: 2002

In late January 2000, Cable & Wireless plc ("C&W") and Singapore Telecommunications Limited ("SingTel") unveiled a proposed merger of equals between Cable & Wireless HKT ("HKT") and SingTel. Both HKT ...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
00/70C From Consultation to Partnership: The Case of Haeco's Works Consultative Committee (B)

Functional Area: Economics & Business Policy, Human Resource Management, Strategy & General Management
Length: 5 Page(s)
Pub. Year: 2000

Case A (99/34C), set in late 1998, traces the development of HAECO's Works Consultative Committee (WCC) and the factors that contributed to its smooth development, making it a demonstration case to il...

Related Product(s): N/A

Gilbert Wong
K. K. Tan
Pauline Ng
00/69C Singapore Telecommunications Limited: The Bid for Cable & Wireless HKT Limited

Functional Area: Finance & Investments, Human Resource Management, Strategy & General Management
Length: 22 Page(s)
Pub. Year: 2002

In late January 2000, Cable & Wireless plc ("C&W") and Singapore Telecommunications Limited ("SingTel") unveiled a proposed merger of equals between Cable & Wireless HKT ("HKT") and SingTel. Both HKT ...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
99/68C Sino Land: Hotel Spin-off (B)

Functional Area: Finance & Investments, Human Resource Management
Length: 11 Page(s)
Pub. Year: 2000

In 1995, Sino Land Company Limited made the decision to spin-off its hotel and hospitality interests into a newly listed company known as Sino Hotels (Holdings) Limited. The restructuring move was gre...

Related Product(s): N/A

Ko Wang
Su Han Chan
Mary Ho
99/55C Torrington Wuxi Bearings -From a State-owned Entreprise to a Sino-American Joint Venture

Functional Area: Human Resource Management, Strategy & General Management
Length: 29 Page(s)
Pub. Year: 2000

Torrington Wuxi Bearings (TWB) was a Sino-American joint venture that manufactured ball and roller bearings in China. When Jesse Chen, the new General Manager, arrived, the company had recorded three ...

Related Product(s): N/A

Gilbert Wong
Simon So
Eva Kwan
99/51C SCMP.COM: Strategic Repositioning of a Newspaper

Functional Area: Human Resource Management, Management of Information Systems, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 2000

The South China Morning Post (SCMP) established PostNet, an electronic publishing division, in 1996 to experiment with the on-line medium. In mid-1999, the Board of Directors of the SCMP observed the ...

Related Product(s): N/A

Ali Farhoomand
Eva Kwan
99/43C MD Motors

Functional Area: Human Resource Management, Marketing
Length: 14 Page(s)
Pub. Year: 1999

In late July 1998, Mr. Holger Gossmann, Managing Director of MD Motors, was both surprised and concerned. He had just learned that although Volkswagen AG had recently bought Rolls-Royce Motor Cars Lim...

Related Product(s): N/A

Julie Yu
Maria Cascales
99/40C The Stock Exchange of Hong Kong- Past, Present and Future

Functional Area: Accounting & Control, Human Resource Management
Length: 27 Page(s)
Pub. Year: 2000

The Stock Exchange of Hong Kong (SEHK) had been operational for nearly two decades and it faced numerous challenges in its evolutionary process. It overcame those challenges by instituting reforms to ...

Related Product(s): N/A

Gilbert Wong
John Whitman
Maria Cascales
Mary Ho
99/38C Taiwan's ARPOC Programme

Functional Area: Economics & Business Policy, Human Resource Management, Management of Information Systems
Length: 28 Page(s)
Pub. Year: 1999

In 1995, Taiwan announced its Asia Pacific Regional Operations Center programme. This program was designed to help Taiwan deal with the rapid transformation of its economy, drastic changes in the glob...

Related Product(s): N/A

Michael J. Enright
Andrew Lee
99/34C From Consultation to Partnership: The Case of Haeco's Works Consultative Committee (A)

Functional Area: Economics & Business Policy, Human Resource Management, Strategy & General Management
Length: 21 Page(s)
Pub. Year: 1999

The chairman's statement on the 1998 interim report of Hong Kong Aircraft Engineering Co. Ltd. (HAECO) was grim. The squeeze on the airline industry's profits had a rippling effect on the aircraft eng...

Related Product(s): N/A

Gilbert Wong
Pauline Ng
99/33C Shangri-La Hotels and Resorts - Achieving Service Leadership

Functional Area: Human Resource Management, Strategy & General Management
Length: 24 Page(s)
Pub. Year: 2000

Shangri-La Hotels and Resorts (SLA) owns and manages the largest deluxe hotel chain in Asia. The hotel chain expanded rapidly in the 1980s. In 1993, the Managing Director recognised that there was a n...

Related Product(s): N/A

Gerard Tocquer
Eva Kwan
99/25C Cathay Pacific Airways: Service Straight from the Heart

Functional Area: Human Resource Management, Marketing
Length: 25 Page(s)
Pub. Year: 1999

In 1993, the cabin crew of Cathay Pacific Airways, Hong Kong's flag carrier, went on a large-scale strike, which damaged crew morale. Peter Buecking was appointed General Manager, Inflight Services in...

Related Product(s): N/A

Gerard Tocquer
Eva Kwan
98/23C Sino Land: Hotel Spin-off (A)

Functional Area: Finance & Investments, Human Resource Management
Length: 22 Page(s)
Pub. Year: 1999

In early 1995, Sino Land, the best known second tier property developer in Hong Kong, was studying the possibility of a spin-off of its hotels and hospitality division into a separately listed firm. S...

Related Product(s): N/A

Ko Wang
Su Han Chan
Probir Banerjee
98/13C Merger between Forever Holdings and Dah Tak Ltd

Functional Area: Human Resource Management, Strategy & General Management
Length: 11 Page(s)
Pub. Year: 2000

The Peoples' Republic of China was considered to be a potential market for foreign investment following major economic reforms initiated in 1977. By 1991, however, trade restrictions meant it was stil...

Related Product(s): N/A

W. K. Leung
Kim Yim
98/11C Crisis Communication: The Asian Bird Flu

Functional Area: Economics & Business Policy, Human Resource Management, Strategy & General Management
Length: 20 Page(s)
Pub. Year: 1999

The Bird Flu virus (H5N1) was first detected in the New Territories of Hong Kong in early 1997. This strain of virus had been previously known to infect only birds but had now crossed the species barr...

Related Product(s): N/A

Gilbert Wong
Nina Hansen
Vanessa Clark