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HDFC Bank íV Securing Online Banking  
Product Ref: 10/479C Company: HDFC Bank Ltd

Product Type: Case Industry: Banks & Diversified Financials

Related Product(s): Teaching Note
The Chief Information and Security Officer (CISO) of HDFC Bank Ltd, a leading private sector bank in India, is examining the options before him in strengthening the bank's online security subsequent to a phishing attack on the bank's customers. Introducing an additional level of security involving new gateways for each online transaction seems a foregone conclusion. But the CISO must contend with customer convenience which is becoming a source of differentiation in a competitive banking scenario.

The case provides an opportunity for students to develop a road map for the CISO in reinforcing the online security of a new generation bank.
Functional Area : Management of Information Systems

Learning Objective: Provide the conceptual foundation of Information Security - Highlight the compulsions at HDFC Bank for IS - Understand the dilemmas before the CISO of HDFC Bank - Identify a roadmap for the CISO on the way forward
Length: 20 pages Country: India

Pub. Year: 2011 Level of Difficulty: 2
This product type is available in the following language(s):      English
Related Information: N/A
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Case (10/479C) HK$58 / US$7.5
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