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HKCAA: Organisational Change and Re-positioning of a Quasi-Government Institution  
Product Ref: 07/346C Company: The Hong Kong Council for Academic Accreditation (HKCAA)

Product Type: Case Industry: Public Policy & Strategy
Public Sector & Non-Profit

Related Product(s): Teaching Note
Authors: Derek Man   Macy Wong
The Hong Kong Council for Academic Accreditation (HKCAA) was established in June 1990 as a statutory body to carry out academic accreditation for non-university institutions in Hong Kong and to provide advice to government on education standards and qualifications in general. With tertiary institutions gaining self accrediting status and the proliferation of post-secondary education, there has been a broadening of the HKCAAs clientele beyond the established institutions. The expanded accreditation duties and the introduction of the Qualifications Framework in Hong Kong to include vocational training programs and the incorporation of applied learning studies in the new secondary school system in 2009 means that the HKCAA is continuously assuming new roles and responsibilities.

The case traces the HKCAAs expanded role, from being an accreditation authority spanning different levels and domains to becoming the gatekeeper for the Qualifications Framework in Hong Kong. These new developments have created a set of challenges for the HKCAA, including new staffing, new work culture, new management systems, new partners, new clients, new policy and a new operational environment. These changes cover both the internal and external environments for the HKCAA, which needs to prepare itself for what lies ahead.

With so many changes taking place, is the HKCAA ready to face up to the challenges lying ahead? Has the HKCAA done enough to equip itself or has it gone too far, overloading its staff and preventing them from doing a good job?
Functional Area : Human Resource Management
Strategy & General Management

Issues: Understanding the constraints of operating a self-financing public organisation, - Examining the interaction between internal and external environments and its effect on business operation,- Understanding of the Qualifications Framework and academic accreditation in Hong Kong,- Providing insights on the dynamic interplay of different organisational behaviour and management topics at work,- Assessing the changes imposed on and undertaken by the HKCAA, a quasi-government body.
Length: Text: 17 pages
Exhibits: 27 pages
Country: Hong Kong SAR

Pub. Year: 2007 Level of Difficulty: 2
This product type is available in the following language(s):      English
Related Information: Leadership, Training, Strategic Planning, Business Strategies, Organisational Change and Culture
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