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Management of the Medical Profession: The Paediatrics Department at Patient Care Hospital  
Product Ref: 00/92C Company: Hospital Authority Hong Kong

Product Type: Case Industry: Health Care Equipment & Services

Related Product(s): Teaching Note
Authors: Gilbert Wong   K. K. Tan
Since the Hospital Authority officially took over the management of the public hospitals in December 1991, it initiated numerous schemes aimed at improving the quality and efficiency of its staff and healthcare services. These included implementing a new management structure in most of the hospitals under its jurisdiction, including Patient Care Hospital. A few of the steps taken to improve the delivery of medical services were successfully and smoothly implemented, but a few met with resistance and complaints from the medical staff. This case takes a look at the management of medical professionals, and also at the role of medical professionals as managers. It introduces students to the culture of medical professionals, and aims to help students understand the reaction of medical professionals towards changes that affect their work routine.
Functional Area : Human Resource Management
Strategy & General Management

Issues: Understanding the Culture of Medical Professionals
Length: 21 pages Country: Hong Kong SAR

Pub. Year: 2000 Level of Difficulty: 1
This product type is available in the following language(s):      English
Related Information: N/A
This case is UGC funded.
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