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Anthony Ng Architects Limited: Building towards a Paperless Future  
Product Ref: 99/65C Company: Anthony Ng Architects Limited

Product Type: Case Industry: Commercial Services

Related Product(s): Teaching Note
Authors: Tom Kvan   Andrew Lee   Loretta Ho
An award-winning architectural practice would move into its new office, where filing (storage and retrieval) and communication (internal and external) would become digital. Anthony Ng, the managing director of the firm, was aware that his staff might object to the proposal and refuse to read documents on a computer screen. In addition, the new system might also spark other issues that could thwart its successful implementation. The case explores the various issues involved in such a drastic change in a professional service firms and allows for a discussion of how a professional service firm can leverage such change to become the type of firm that it aspires to be.
Functional Area : Management of Information Systems
Strategy & General Management

Issues: Paperless Office, Management of Professional Service Firms
Length: 8 pages Country: Hong Kong SAR

Pub. Year: 2000 Level of Difficulty: 1
This product type is available in the following language(s):      English
Related Information: N/A
This case is UGC funded.
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Case (99/65C) HK$58 / US$7.5
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